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JOB DETAILS
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Job Details
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HEAD OF RETAIL AND DIGITAL BANKING
REPUTABLE COMPANY
Banking
Greater Accra | Accra | Full Time | ATTRACTIVE | 2020-07-22
job description
Develop, execute and manage retail strategy and tactical business plans, considering the market opportunity/growth potential, competitor lead activity, existing capabilities and risk appetite.
Ensure that retail business leaders consistently demonstrate a collective focus on achievement of the Bank in becoming Ghana’s preferred Bank in providing innovative retail product.
Provide credible leadership, ensuring that direct reports actively contribute to the strategic thinking and development of the Bank, and demonstrate positive leadership in all their duties and interactions.
Oversee key digital banking programs with a focus on expanding the Bank’s digital channels and other strategic program.
Manage the performance of business leaders ensuring that effective and efficient operational structures, systems and action plans are in place to drive business objectives.
Ensure the Bank delivers superior end-to-end customer experiences that maximize the Bank’s investment in the digital channels with a continuous improvement mindset.
Deliver superior service quality and the best digital experience for clients across all digital and self-service channels via continuous improvement and innovation
job requrrements
Degree in Finance, Economics or Business Administration from a recognized university and/or a relevant professional qualification.
12-15 years relevant banking experience with at least 10 years deep understanding of Retail Banking at executive managerial position.
Proven experience and skill in working with Board of Directors.
Significant track record in providing leadership for digital channels
how to apply
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