You have almost finished
HEAD OF RETAIL AND DIGITAL BANKING
Greater Accra | Accra | Full Time | ATTRACTIVE | 2020-07-22
- Develop, execute and manage retail strategy and tactical business plans, considering the market opportunity/growth potential, competitor lead activity, existing capabilities and risk appetite.
- Ensure that retail business leaders consistently demonstrate a collective focus on achievement of the Bank in becoming Ghana’s preferred Bank in providing innovative retail product.
- Provide credible leadership, ensuring that direct reports actively contribute to the strategic thinking and development of the Bank, and demonstrate positive leadership in all their duties and interactions.
- Oversee key digital banking programs with a focus on expanding the Bank’s digital channels and other strategic program.
- Manage the performance of business leaders ensuring that effective and efficient operational structures, systems and action plans are in place to drive business objectives.
- Ensure the Bank delivers superior end-to-end customer experiences that maximize the Bank’s investment in the digital channels with a continuous improvement mindset.
- Deliver superior service quality and the best digital experience for clients across all digital and self-service channels via continuous improvement and innovation
- Degree in Finance, Economics or Business Administration from a recognized university and/or a relevant professional qualification.
- 12-15 years relevant banking experience with at least 10 years deep understanding of Retail Banking at executive managerial position.
- Proven experience and skill in working with Board of Directors.
- Significant track record in providing leadership for digital channels
how to apply
LOG IN OR SIGN UP TO APPLY NOW