Phone: +233 242 550316 Email: firmanchorconsult@gmail.com

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CLIENT RELATIONS MANAGER

A REPUTABLE COMPANY

Banking

Greater Accra | ACCRA | Full Time | ATTRACTIVE | 2020-07-16
job description
  • Build relationships with key employees among customers
  • Create plans to address clients’ business needs
  • Advise clients on creating profitable processes
  • Schedule regular meetings with customers to ensure they are satisfied
  • Act as point of contact for complaints and escalate issues as appropriate
  • Help sales team up-sell or cross-sell services and products
  • Ensure both the company and clients adhere to contract terms
  • Study competition to find new ways to retain customers
  • Collaborate with internal teams to address customers’ needs
  • Approach potential customers to establish relationships
  • Promote high-quality sales, supply and customer service processes
  • Resolve customer complaints quickly and effectively


job requrrements
  • BSc/BA in Business Administration, Marketing or a related field
  • At least 3 years proven experience as a Client Relations Manager 
  • Excellent communication, listening skills and Presentation Skills
  • Understanding and interest in financial / banking products and markets
  • Ability to analyze and research information
  • Ability to explain complex information clearly and simply
  • Excellent negotiation skills
  • Proficient in MS Office
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About Us

Firm Anchor Consult does not only give you candidates that meet your needs but talented employees that stay with your company and make remarkable contributions to company success. Our range of Services offers the employer 360% solutions to hiring problems. Our ability to tailor-made and design solutions put us on a competitive edge In the Industry.

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